Privacy Policy

Privacy Statement

10-10-2023

Your privacy is of great importance to us. We therefore adhere to the privacy act. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain everything we do at the webstore hetgoedkoopste.nl with information we learn about you.

If you have questions, or want to know exactly what we keep track of you, please contact us.

Use of Personal Data
When using our web store, we obtain the following information about you:

Your name and address

Phone number

Billing address

Email address

Payment details

IP address

The law calls this "personal data" and says we can only use it if we explain exactly why and for what reason. You can read this below.

We do not give your personal data to other companies or agencies, except if it is necessary for the online store or if the law says we must. An example is if we are allowed to report a suspected fraud to the police.

Your account
Certain areas of our web store require you to register first. You must then provide information about yourself and choose a user name. With that, we create an account, which you can log into with that username and a password of your choosing. We store this information so that you don't have to fill it out over and over again and so that we can more easily contact you when needed at the web store.

We keep this information for as long as your account exists. You can change information through your account whenever you want.

Portal Access
Our portal gives you access to a management environment where you can set up, specify and change things yourself for the web store. We keep track of what you have done and when, so there is proof of that.

We keep this information for as long as you are a customer with us, and six months after that. This is necessary for our business operations and to handle complaints. We keep some information longer because the law requires it. For example, we must keep proof of your purchase and your invoice for seven years.
Processing orders
When you place an order with us, we use your personal data to handle it properly. We may give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company.

We keep this information as long as necessary to complete the order, and then until the warranty has expired. Some information we keep longer because the law requires it. For example, we must keep proof of your purchase and your invoice for seven years from the Internal Revenue Service.

Advertising
We would like to send you advertising about offers and new products or services. We do this: by e-mail

via social media
You can object to this advertising at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. Through your account, you can also communicate this. Through the portal you can also pass this on.

Contact Form and Newsletter With the contact form you can ask us questions or make requests. In doing so, you must enter certain information. We keep this until we are sure you are satisfied with our response and six months after that. This allows us to easily pull the information out when we have follow-up questions. It also allows us to train our customer service to become even better.

You can subscribe to our newsletter. It contains news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. Through your account you can also do this. Via the portal you can also pass this on.
Your e-mail address will only be added to the list of subscribers with your permission.

Location data
Sometimes it is necessary for our web store HetGoedkoopste.nl to find out where you are. We then ask separately if we may know this and only if you then give permission, we receive this information.

For this service, we use the navigation and location software on your phone or computer. We have no control over what the makers of this software (such as Google Maps) do with it. So always read their privacy statements as well.

Disclosure to other companies or institutions
Under no circumstances do we provide your personal data to other companies or institutions, except if this is necessary for our web store or if we are required to do so by law (for example, if the police require this in case of suspected crime).

Some partners are located outside the European Union.
Our web store includes social media buttons. With these, the operators of these services collect your personal data.

Cookies
Our store uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But they also allow us to see that you are visiting us again.

When you visit our web store for the first time, we show a message explaining cookies. If you then continue to use our web store, we assume that you do not object to the cookies.

You can disable the placing of cookies through your browser, but some things of our web store will then no longer work properly.

We have made agreements with other companies that place cookies. However, we do not have full control over what they do with the cookies. Please read their privacy statements.

Google Analytics
We use Google Analytics to track how visitors use our web store. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We allow Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize IP addresses.

Security
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

Access to personal data is protected with a user name and password

Access to personal data is protected by a user name and a login token

We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you input personal information

We keep logs of all requests for personal information

Changes to this privacy statement
When our online store changes, we naturally need to update the privacy statement as well. So always note the date above and check regularly for new versions. We will do our best to announce changes separately as well.

Inspection and changing your data
If you have questions or want to know what personal data we have about you, you can always contact us. Please see the contact details below.

You have the following rights:

get an explanation of what personal data we have and what we do with it

access the exact personal data we hold

To have errors corrected

to have outdated personal data removed

to withdraw consent

object to a particular use

Please make sure that you always clearly identify who you are so that we can be sure we are not modifying or deleting data belonging to the wrong person.

Filing a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.